We are committed to providing you the best possible care. To better serve you by keeping our overhead costs low, Faculty Internal Medicine has adopted the following financial policy.
Please read and familiarize yourself with this policy so that future misunderstandings regarding our billing and payment policy can be avoided. If you have any questions, please do not hesitate to speak with the billing office at (865) 288-1100.
We participate with the following insurance plans. All co-payments/deductibles will be collected at the time of service.
- Anthem Blue Cross Blue Shield
- Beech Street
- Blue Cross Blue Shield – Network P, Network S
- Blue Grass Family Health
- First Health
- Initial Group
- Sterling Medicare
- United Healthcare
- Windsor – Medicare Extra
For referral requests, call 865-218-9220 and ask to be directed to referrals. We will need information about you, your insurance, and the planned specialty visit. If your primary care physician has not referred you or you have not been seen in over a year, you may be required to have an office visit first. When leaving a request on our referral nurse line, please record the following information:
- Patient’s name and date of birth
- Caller’s name and phone number
- Patient’s insurance and identification number
- Name of the specialist or facility and fax number, if known
- Date of scheduled visit
- Reason for visit
Please contact us well in advance to allow for the approval process.